Thank you for booking with us! We hope you enjoy your experience.
RESCHEDULE\CANCELLATION POLICY
- Rescheduling is allowed as long as it is within 24 hours of your appointment. Rescheduling within less than 24 hours of your appointment is considered cancelling and your account will be marked with a cancellation fee.
- If you are 10 minutes late to your appointment, it is considered a no show and you will be charged a no show fee. To avoid the fee, please call if you are running late.
- Our cancellation and no show fee is 50% of the original float price (discounted prices do not apply)
- Your paid float credit will not be refunded and it will be made inactive until the fee is paid. Once the cancellation fee is paid your float credit will be made available to you again.
- If you paid with a gift card, your gift card will be used as the no show and cancellation fee and will no longer be valid for use.
- To reschedule, please call and speak with someone or leave a detailed message at least 24 hours prior to your reservation.
***REMEMBER, YOU CAN ALWAYS SEND SOMEONE IN YOUR PLACE TO AVOID THE FEE***
How to Prepare
- Get your mind and body ready. A little preparation goes a long way on the day of your float — here are a few pointers to help you get the most from your float:
- Avoid consuming caffeine – you want to in a peaceful, calm, and relaxed state of mind
- Eat a light meal a few hours before floating – you don’t want to be overly full with food in your stomach, nor do you want to have hunger causing a distraction. A light meal a few hours ahead of time will put you in the sweet spot!
- Avoid shaving before your appointment – freshly shaven skin can become irritated by the Epsom salt for some people. It is best to avoid shaving the day of your appointment.
- Give yourself plenty of time before and after your appointment – you can resume your daily activities directly after your float, but we recommend you take some time to relax and enjoy the feeling for a while before diving back into the daily grind
What to Bring
- We provide mostly everything you need for your float.
- Some things suggested to bring that we DO NOT provide are:
- Brush
- Contact Case and Solution (if needed)
- Loose Change of Clothes
- Tight Swim Cap (to avoid wet hair). Shower caps will not keep hair dry.
- We do not recommend wearing swim wear inside the float rooms. The salt solution could damage clothing and it will cause distraction during your experience.